We keep you updated
We offer tracked delivery where you receive text messages with job status updates at every stage of the delivery process, so you know what is going on and when to expect delivery.
Booking received
If you received a booking text, this is because a dealer, buyer or seller just booked transport of a bike with us, there is nothing you need to do at this point as we are aware of the booking and will contact the sender to arrange the collection, if you have questions, you can call us 01865590521
Collection
You will receive another text and email when we assign a driver for "collection", the text will say something like
"Your driver John is assigned for collection Monday his number is 07772024763", this means we are collecting your bike from the seller or a dealer on the specified day, please do not call the collecting driver asking about delivery day as he will not have this information. there is no need to worry we will not just turn up at your door without advising you about delivery day.
Collected
We have collected your motorcycle from the sender, we will text you with a delivery day once a route for your area is planned you will have the delivery drivers number to discuss eta on the day, if "Move" has discussed a delivery date with you sit back and relax its in hand. if you have any questions call us on 01865590521
Delivery
You will receive another text and an email when we assign a driver for "delivery", the text will say something like "Your driver John is assigned for delivery Thursday his number is 07772024763", this means we are delivering your bike on the specified day. if you have questions, you can call us 01865590521